This document sets out all the rules, rights, and responsibilities governing your use of the alibaba99 platform. Please read it carefully before registering or using any of our services.
A quick overview before you read the full alibaba99 Terms & Conditions document.
Alibaba99 is an adult-only entertainment platform. Any individual under the age of 18 is strictly prohibited from registering or using any services on alibaba99.
Each individual is permitted to hold only one active alibaba99 account. Registering multiple accounts is a serious violation that may result in all accounts being closed and all bonuses forfeited.
Alibaba99 supports Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX via Maybank2u and CIMB Clicks. Withdrawals are processed within 5–15 minutes to verified accounts.
All alibaba99 bonuses and promotions, including the 150% Welcome Bonus, are subject to the stipulated rollover requirements. Bonuses may not be withdrawn until the rollover requirements have been fully met.
Alibaba99 uses 256-bit SSL encryption to protect all data and transactions. Members' personal information is not shared with third parties without the member's consent.
Alibaba99 provides a fair and transparent dispute resolution process. All complaints will be investigated within 7 business days, and alibaba99's decision is final in all matters relating to the platform.
Welcome to alibaba99, Malaysia's trusted online entertainment and Sports Betting platform. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and alibaba99 ("we", "platform", or "company") governing your use of our website, mobile application, and all services provided under the alibaba99 brand.
By registering as an alibaba99 member, making a deposit, or using any alibaba99 services in any capacity, you confirm that you have read, understood, and agree to be bound by all Terms contained in this document, along with all related policies including alibaba99's Privacy Policy and Responsible Gambling Policy.
If you do not agree with any part of these Terms, please stop using the alibaba99 platform immediately and contact our support team via support@alibaba99.biz to assist you with closing your account if needed.
Important Note: These Terms apply to all users of the alibaba99 platform regardless of how they access it — whether via desktop browser, smartphone, or any other device. The latest version of these Terms is always available at alibaba99.biz/terms-conditions.
To register and use the alibaba99 platform, you must meet all of the following eligibility requirements:
Warning: alibaba99 reserves the right to request proof of age at any time. Any account found to belong to an individual under the age of 18 will be closed immediately, and all remaining funds (including winnings) will be forfeited.
Each individual is only permitted to register and hold one (1) alibaba99 account only. During registration, you are required to provide accurate, complete, and up-to-date information, including your full name, an active Malaysian phone number, and a valid email address. Inaccurate or false information may result in account closure without prior notice.
You are solely responsible for keeping your alibaba99 account password secure. alibaba99 will not be held liable for any losses resulting from unauthorised access to your account due to your own negligence. Please contact alibaba99 support immediately if you suspect any suspicious activity on your account.
Alibaba99 reserves the right to request identity verification (Know Your Customer / KYC) at any time, particularly before processing withdrawals above a certain amount. Required documents may include a copy of your MyKad, bank statement, or any other supporting documents deemed necessary by alibaba99.
KYC verification is part of alibaba99's commitment to combating money laundering and ensuring the safety of all members on our platform.
Alibaba99 accepts deposits via the following local Malaysian payment methods only:
Withdrawals may only be made to a bank account or e-wallet registered under the same name as your alibaba99 account. alibaba99 reserves the right to delay or reject withdrawal requests if identity verification (KYC) has not been completed, suspicious activity is detected, or bonus rollover requirements have not been met.
Reminder: Withdrawals made before the bonus rollover requirements are fully met will result in all active bonuses being automatically forfeited. Only your original deposit amount may be withdrawn in such cases.
Alibaba99 offers a 150% Welcome Bonus on the first deposit, up to a maximum of RM 1,500, for all eligible new members. This bonus is subject to the following terms:
Alibaba99 offers a range of ongoing promotions including weekly cashback, reload bonuses, free spins, and a VIP programme. Each promotion has its own specific terms and conditions, which are displayed on the respective promotion page. alibaba99 reserves the right to modify, discontinue, or replace any promotion at any time without prior notice.
Alibaba99 employs advanced detection systems to identify bonus abuse. Activities considered abuse include opening multiple accounts to claim bonuses, hedging bets, and any strategy designed to exploit promotions. alibaba99 reserves the right to forfeit all bonuses and close any accounts involved without compensation.
Serious Warning: Any attempt to defraud or abuse alibaba99's systems will result in immediate account closure, forfeiture of all account balances, and reporting to the relevant authorities where necessary.
All casino games at alibaba99 — including slots, baccarat, roulette, blackjack, and live casino games — use a Random Number Generator (RNG) that has been independently audited and certified by accredited international bodies. This guarantees fair play and random outcomes across every game at alibaba99.
Betting on football (Malaysia Super League, EPL, and other leagues), cricket, badminton, virtual sports, and e-sports (Mobile Legends, DOTA 2, CS2, etc.) on alibaba99 is subject to general Sports Betting rules as well as the specific rules for each bet type. All match results displayed on alibaba99 are final, based on official sources from the recognised league or organisation.
In the event of a dispute regarding game outcomes, alibaba99's system decisions are final. However, where there is clear evidence of a technical error, alibaba99 reserves the right to void the bet and refund the wagered amount to the member concerned.
Alibaba99 uses verified real-time data from recognised sports data providers for all Sports Betting outcomes. No bets will be voided solely on the grounds of dissatisfaction with a result.
The following are strictly prohibited on the alibaba99 platform:
Alibaba99 reserves the right to suspend or close any member account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons include, but are not limited to, a breach of these Terms, suspicious activity, or a request from legal authorities.
You may close your alibaba99 account at any time by contacting our support team. Prior to closure, all outstanding rollover requirements must be fulfilled, or the relevant bonuses will be forfeited. Any remaining deposit balance (after deduction of forfeited bonuses) will be returned to you.
Members who wish to exclude themselves from the alibaba99 platform for responsible gaming reasons may activate the self-exclusion feature via their account settings or by contacting our support team. Self-exclusion is binding and cannot be reversed during the specified period.
Alibaba99 shall not be liable for any direct, indirect, consequential, or incidental losses arising from the use of the platform, including:
In all cases, alibaba99's maximum liability to any member is limited to the amount of the active deposit balance in that member's account at the time the claim is made.
All content on the alibaba99 platform — including logos, brand name, website design, text, images, graphics, software, and source code — is the exclusive property of alibaba99 or its respective content providers, and is protected under Malaysian and international intellectual property laws.
Members are not permitted to copy, redistribute, modify, sell, or exploit any alibaba99 content for commercial purposes without prior written consent from alibaba99. Use of the alibaba99 brand name for advertising or marketing purposes without authorisation is strictly prohibited.
The use and protection of your personal data by alibaba99 is governed by our separate Privacy Policy, which can be accessed at alibaba99.biz/privacy-policy. That Privacy Policy forms part of these Terms and carries the same force as this document.
In summary, alibaba99 collects and processes your personal data solely for purposes related to service delivery, legal compliance, and improving user experience. alibaba99 will not sell your personal data to third parties for marketing purposes.
Alibaba99 is fully committed to responsible gaming. We provide a range of tools to help members manage their betting activity in a healthy way:
For more information on responsible gambling and available support resources, please visit Responsible Gaming page alibaba99.
Alibaba99 cares about the well-being of our members. If you or someone you know is experiencing gambling-related issues, please seek help from Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia).
Alibaba99 reserves the right to amend, add to, or remove any part of these Terms at any time. Significant changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect, except where changes are required immediately for legal or security reasons.
Continued use of the alibaba99 platform after the effective date of any changes to these Terms constitutes acceptance of the updated terms. If you do not agree with the changes, you must stop using the platform and contact us to close your account.
These Terms & Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising in connection with these Terms shall first be addressed through alibaba99's internal resolution process. If internal resolution is unsuccessful, the dispute may be referred to mediation or arbitration under mutually agreed procedures.
It is the member's responsibility to ensure that use of the alibaba99 platform complies with the laws applicable in their jurisdiction. alibaba99 is not liable for any breach of local laws by members.
If you have any questions, concerns, or complaints regarding these alibaba99 Terms & Conditions, please reach out to our team through the following channels:
Alibaba99's customer support team operates in both Malay and English, and is available to assist you 24 hours a day, 7 days a week, including public holidays.
Frequently Asked Questions: Many questions about accounts, deposits, withdrawals, and bonuses are answered in the Frequently Asked Questions alibaba99. We recommend checking that section first for a quicker answer.
Register for free today and claim your 150% Welcome Bonus of up to RM 1,500. Baccarat, roulette, cricket, virtual sports, e-sports, and more await you.